In person Lactation support and education

What Your Lactation Appointment Covers

As an IBCLC, first and foremost we are here to listen to your concerns. While we hope you get care early, often mothers reach out when exhausted, with bleeding nipples, and simply looking for help. We are here to give you exactly what you’re looking for. We care deeply about each family that chooses us to guide them on this meaningful journey.

We’ll Discuss Other Valuable Topics Like:

• Pregnancy, Labor and Birth History

• Medical & Health Concerns

• Assess Latch and Oral Function

• Supply Issues

• Mental Health (You Matter Too!)

• Education on Tongue Tie if Needed

• Resources You Need

• Custom Care Plan

• Referral Recommendations if Needed

Getting a good look virtually is not only possible, it’s what we do. Using telehealth, we have proudly helped hundreds of families globally with their breastfeeding needs. Understanding your baby’s oral function is key to solving their feeding troubles.

BONUS: All consultations come with 2 weeks of email and text support — because we know you’ll have questions and need reassurance. We are here to make your life easier!

Don’t suffer when you’ve got us in your corner.

Office visit info:

• A partner or loved is welcome to attend.

• Bring any supplies you use (nipple shields and creams, nursing pillow, pump parts, bottles, formulas, etc).

• Try to bring baby hungry if possible, so don’t feed for 60 mins before visit

Note: Your privacy and protected health information (PHI) are of utmost importance. Cuddles and Milk uses HIPPA-compliant platforms to meet virtually so your privacy is protected. For all medical communication use IntakeQ, our charting platform.

Frequently Asked Questions

How do I set up an appointment?

1. Select your appointment type based on coverage.

2. Pay if applicable*.

3. Sign for consent and acknowledgment of HIPPA through my secure platform.

Yup, it’s that easy!

*For insurance upload your insurance card to IntakeQ when you fill out your paperwork.

Are online lactation visits covered by insurance?

Cuddles and Milk is In-Network with many insurances- Aetna, AmBetter, UHC, BCBS, Cigna, and many more — reach out to see if yours is covered today.

I also accept self-pay, HSA, and flex spending.

What if my insurance isn't accepted?

I’ll provide you with a superbill to submit to your insurance company after our visit. Your coverage will determine how much is owed. I also accept HSA, flex spending, and self-pay.

What are the rates for self-pay*?

$80 -  25 min “check-in” for previous clients seen within last 4 weeks

$160 - 55 min (follow-up or basic problems)

$200 - 70 min visit (more complex issues)

$240 - 85 min longer visit to deal with more complicated issues or just want more time to talk and try out the feeding strategies

$320 - twins require (2) 55 min appointments - can be back to back or done on different days. (Each baby needs a separate appointment.)

*All self pay is shown at the discounted rate for payment upfront.

How many visits will I need?

Every baby and situation is unique. We work together until feeding your baby is a breeze.

How can I contact you with questions?

Email: Katie@Cuddlesandmilk.com Mount Vernon, WA and telehealth

Email: Natalie@Cuddlesandmilk.com Olympia, WA

Phone/Text: 707-241-3206

Cuddles and Milk Payments, Policies, & HIPPA:

• All visits require a credit card to book.

• Insurance visits require a credit card on file. Your card will not be charged unless you cancel without 24 hours' notice.

• Cancellations less than 24 hours' notice will be charged the full rate for the booked appointment, insurance cannot be billed when an appointment is cancelled or no-show.

• Non-insurance visits require payment when booking. Check and Credit cards accepted, including FSA and HSA cards. 

• Consent for care must be signed electronically before a visit.

• HIPAA — all conversations with medical information exchanged need to be protected by HIPPA. Cuddles and Milk uses G-suite email, as this is HIPPA compliant communication service. Text messages are not HIPPA compliant.